Cases

Salesforce: A Digestive Health Pioneer's Journey

Streamlined operations and enhanced user experience for the internal team of a digital health pioneer.

About the Client

A leading innovator in digital digestive health solutions sought to optimize their Salesforce platform. Their goal: streamline operations and enhance the internal team's user experience. The project focused on two critical areas: Account Management Enhancement and Dynamic Price Book Implementation.

Price Book Implementation

The Challenge:

  • Pricing was handled manually—time-consuming and error-prone.
  • No standardized method to apply custom pricing logic.
  • Inconsistent pricing slowed down the client response process.

Our Solution:

  • Developed a dynamic price book tailored to the client's product offerings.
  • Automated pricing through custom formulas, reflecting the client’s unique pricing logic.
  • Created a scalable system that aligned perfectly with the client’s internal decision-making.

Key Benefits:
✅ Automated and accurate pricing
✅ Faster quote generation and decision-making
✅ Reduced errors and increased consistency

Outcome

Through strategic customization of Salesforce, Unboxx delivered a scalable, efficient system that now powers the client’s operations—from managing complex account relationships to automating product pricing. The result is a smoother, faster, and more effective internal workflow.