Join the Team Where Talent Fuels Transformation

We are looking for results driven Salesforce Business Analyst / Data Analyst with hands-on experience across requirement gathering, solution design, functional documentation, testing, and client communication. Skilled in translating business needs into scalable Salesforce solutions while ensuring system stability, data accuracy, and smooth user adoption.

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Responsibilities:

• Business Analysis
  Skilled in requirements discovery, gap analysis, user stories, process mapping, workflow optimization, and cross-functional coordination.
• Salesforce Expertise
  Strong understanding of Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud Account Engagement (Pardot), custom objects, automations, reports & dashboards, Flow Builder, permission sets, and platform security.
• Feature & Release Management
  Reviews Salesforce seasonal releases, evaluates relevant feature updates, prepares impact assessments, and communicates timely updates to clients and internal teams.
• Client Communication & Stakeholder Management
  Experienced in handling client calls, conducting requirement workshops, preparing demos, managing expectations, and maintaining long-term client relationships.
• QA & Testing
  Conducts functional testing, regression testing, UAT planning and execution, defect logging, and ensuring that delivered solutions meet acceptance criteria.
• Data Analysis & Reporting
  Builds advanced Salesforce reports, dashboards, and data models. Skilled in data cleaning, validation, and insights generation for business decisions.
• Implementation Support
  Supports end-to-end Salesforce cloud implementations, including configuration, documentation, user training, and post deployment monitoring.
• Documentation
  Creates BRDs, FRDs, process flows, user stories, acceptance criteria, training materials, SOPs, test scripts, and release notes.
• New Features & Innovation
  Continuously identifies opportunities to introduce new Salesforce capabilities to improve processes, automate operations, and enhance user experience.

Requirements:

• 1 - 1.5 years of experience in a Business Analysis and Project Manager role in a Salesforce ecosystem.
• Proven exposure to agile, fast-paced delivery environments (consulting or in-house).
• Strong understanding of Salesforce Clouds (Sales Cloud, Service Cloud, Experience Cloud, or Marketing Cloud).
• Exceptional communication and stakeholder management skills.
• Strong sense of urgency, accountability, and attention to detail.
• Experience working with cross-functional delivery teams (technical + business).
• Bachelor’s degree in Business, Technology, or related field.

Nice to Have

• Certifications: PMP, Scrum Master, or Salesforce credentials.
• Previous experience supporting  Salesforce programs and  digital transformation.
• Industry exposure in one or more of the following areas:

       Financial Services

       Healthcare & Life Sciences

       Technology

       Professional Services

       Nonprofit

• Ability to operate autonomously while driving structured project execution.

Why Join

• You won’t just gather requirements,  you’ll operate at the intersection of technology, product, and business, becoming a true techno functional leader.
• You will get direct exposure to enterprise grade projects the kind of work usually done at Accenture, Deloitte, PwC, and other global consultingfirms.
• You’ll gain multi industry exposure (healthcare, fintech, satellite tech, SaaS, blockchain), making your profile exponentially more valuable than a single industry resume.
• You’ll be among the first to use new Salesforce capabilities Einstein AI, Agentforce, Data Cloud, LLM automation, Hyperforce before most consulting firms touch them.
• You’ll work directly with U.S. clients managing communication, decisions, expectations, and delivery, not hiding behind managers.
• You will learn the consultant’s core skill  breaking a multi week Salesforce problem into small, shippable deliverables that create visible progress every sprint.
• You will work in high speed delivery cycles, will never be stuck in one module every project will challenge a new part of the Salesforce ecosystem.
• You’ll get 1:1 mentorship and feedback from senior Salesforce architects, PMs, solution designers, and the CEO accelerating your thinking and decision making, plus certification sponsorship to accelerate your credibility.